Hi there!
I'm Mélody, and I lead Customer Success at MeetingPackage. I'm looking for a Customer Success Manager fluent in Spanish and English to join our lovely team of 6 (soon to be 8) in Spain.
We believe hotel teams deserve technology that works as hard as they do, and we're re-engineering how the world meets to make that happen and turning the platform into real outcomes for every venue team. This is where you come in. As a Customer Success Manager, you'll be our customers' primary point of contact, owning the end-to-end relationship, building trust and helping them hit their targets to drive retention and long-term value.
You’ll have the flexibility to work remotely from anywhere in Spain. Read more about our 2025 recap, discover the products we build, and explore our customers.
In this role, you will...
own a portfolio of hotel and venue customers end to end as their strategic partner . You'll build and maintain strong customer relationships with our existing customers to drive retention, renewal and long-term