Remoto: Trabajo híbrido

We're Fortuna Entertainment Group, and we're excited to share why we're a team worth joining. Who We Are?Founded in 1990, FEG is a top player in the betting and gaming industry. We proudly serve millions of customers across seven European countries – Czech Republic, Slovakia, Poland, Romania, Croatia, Montenegro, and Lithuania – with our Business Intelligence operations based in India and two hubs in London and Madrid.Why Join Us?You'll be part of a team that embraces bold ideas and delivers on its promises. We're committed to providing exceptional betting and gaming experiences tailored to our customers' needs, bringing fun and games to them. We also know that behind these experiences is a great team, which is why we invest in and value each of our colleagues.Where We Work?Whether you're joining us in one of our HQs or our Hub in London or Madrid, you'll find a vibrant office environment where work meets fun. Enjoy a welcoming atmosphere, great colleagues, and spaces designed to support collaboration, creativity, and connection throughout the day.Right now, we ́re seeking a Group Promotion Specialist to join our Customer Engagement team, responsible for maintaining the documentation, playbooks and templates that markets work from, act as first-line support for local teams building promotions, and checking that what goes live matches the group standard. You also produce the report that shows whether the catalogue is being adopted and how promotions are performed. Working under the day-to-day guidance of the Group Senior Promotions Specialist , this is a role for someone early in their promotions career who wants to learn the mechanics of the industry from a group perspective, across two verticals and eight markets.Please note that we exclusively accept CVs submitted in English.What You'll Be DoingYour daily activities will include, but not limited to:Maintain and manage the Group Promotions Catalogue, ensuring that documentation, guidelines, templates, and standards remain up to date, accurate,



and accessible for local teams.Provide operational support to local market teams in the setup and execution of promotions, resolving issues and escalating complex requests when required.Perform quality assurance checks on promotional campaigns before launch, verifying compliance with group standards, parameters, terms and conditions, communications, and tracking.Coordinate and maintain a centralized promotional calendar across all markets, identifying overlaps, gaps, and opportunities for optimization.Produce reports and analysis on catalogue adoption, execution quality, and promotional performance to support strategic decision-making.Support the rollout of new promotional mechanics, gather player feedback, and contribute to the continuous improvement of customer experience and promotional processes.What We're Looking ForYou Should Have Experience InBachelor's degree in marketing, Business, economics, or a related field, or equivalent practical experience.Fluent English, both oral and written (at least C1). An additional FEG market language is an advantage.1–2 years' experience in marketing, CRM, promotions or campaign operations. Current experience or background in gaming/entertainment is mandatory; exposure to sports betting or iGaming is strongly preferred.Basic understanding of bonus and promotion mechanics in sportsbook and casinoCampaign or promotion management platforms, ticketing systems, spreadsheets; able to learn PromotionManager and Bloomreach Engagement on the job.Able to work with performance data: build and interpret straightforward reports. Strong ExcelWhy You'll Love It HereBeyond our incredible office space, joining our team means enjoying a range of benefits:An annual bonus5 weeks of holidayFlexible working hours and hybrid working arrangementsAn individual career development planEmployee events, well-being programs, and internal activitiesEmployee Referral ProgramInternational environment with stable backgroundIn-house barista, refreshments, and weekly fruit daysAccess to internal tools and modern HR processesPartner discounts (Dr. Max, Datart, Škoda Auto, and other)

📌 Group Promotion Specialist - Madrid
🏢 Feg
📍 Madrid