?Are you looking for a high level experience in a world-renowned multinational company?
Do you have a passion for customer service? Do you have a fluent level of English and proficiency in DUTCH at a native level?
If so, then you have found the right position!
We are looking for a passionate and proactive person, who will give high-quality technical customer service within the international sector in a multinational company with many growth opportunities.

Key Responsibilities:- Handle inbound customer calls, providing assistance with mobility services and Connected Drive features.- Coordinate roadside assistance, including towing services or replacement vehicles in case of breakdowns or emergencies.- Support customers with Connected Drive functionalities, such as navigation, remote controls, and infotainment.- Guide users through troubleshooting vehicle-related technical issues, including connectivity and system alerts.- Log and update customer interactions in the CRM system, ensuring accurate case tracking and follow-ups.





En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Requisitos- Fluency in DUTCH (Native or C2 Level).

High level of English (C1) and Spanish.- Excellent communication skills, both oral and written.

Able to follow phone etiquette and use of formal and polite language.- Previous experience with customer service, offering technical support with knowledge of following standards and procedures.- Advanced user of MS Office- Able to handle stressful situations.- Teamwork spirit.

Organized.

Curious and hunger to learn more.¿Qué ofrecemos?- Monday to Sunday. 39hours week.

Available shifts: 08:00 - 16:00HYou will work 5 days per week.

Your days off vary each week, with rotating weekends off.- ETT - 4-Month Temporary Contract with Potential for Permanent Position- Salary gross per year: 22.310 € per year (+ Plus nocturnity and Sunday and public holiday allowance)*This position could be 100% remoto from Spain*

📌 Customer Specialist with Dutch, Spanish and English (Barcelona)
🏢 Jobbydoo
📍 Barcelona