As an Trilingual Technical Support Specialist , working directly with the Support Team Lead, you'll be a vital part of our team, ensuring smooth resolution of technical incidents and client requests. This role is perfect for tech enthusiasts dedicated to delivering exceptional customer service. Key Responsibilities Oversee end-to-end management of technical incidents via phone support. About You You're organized, independent and proactive, and taken an active interest in your work You demonstrate empathy and a strong sense of customer relationship You have good analysis capacities and enjoy problem-solving You're good at verbal and written communication You know how to explain technical issues to any person you're talking to, regardless of their technical knowledge You master the network domains, VoIP, TCP/IP, internet, etc. You are fluent in French, English and Spanish. Knowledge of the Zendesk, Jira and Salesforce tools is appreciated Why apply for this opportunity To work in an ambitious company with an exciting product and project. With equal skills, all our positions are open to people with disabilities. #

📌 IT Support Technician with French (España)
🏢 Ringover ES
📍 España