The Trainer The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert;
you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long‑term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content;
you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base.Within 1 Month, you will: Master our Platform's core user experience and the Collaborative Learning methodologyBecome a platform expert (from a user & admin perspective) and get certified on our methodologyShadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engineConnect with colleagues worldwide through virtual coffee chats and team-building activitiesWithin 3 Months, you will: Host your Stadium webinars and receive peer feedback on your ability to drive platform engagementIdentify and execute your updates on the Engagement Academy to align with the latest product releasesDefine your quarterly priorities in relation to the Support & Services roadmap with your coachActively contribute to our internal knowledge base (Confluence)



to share best practices on platform usage and client engagementWithin 6 Months, you will: Lead a project to improve the One-to-Many strategy (e.G., new webinar formats, gamification of the Academy, or localized content)Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platformAnalyze Academy completion rates and Stadium satisfaction scores to iterate on the training CatalogBuild new processes and update Confluence with the information needed for the team's daily workWithin 12 Months, you will: Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning storiesTake full ownership of a recurring team pillar (e.G.,being the internal referral for complex solution training)Develop advanced toolkits and training paths based on the most successful client use casesSkills Set 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/CareYou are recognized for your listening and teaching skillsYou express your ideas in a clear and concise manner, both in writing and orallyYou are proactive and prefer working in a strong results-oriented cultureA past experience in the learning industry is a plusYou have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German, English,



and FrenchEnthusiasm for our working environment explained here:What We Offer Compensation: Package includes base salary and a variable componentWork From Home allowancesocial securityhealth insuranceunemployment insurancecommon contingencysalary guarantee fundlunch vouchersLeave requests are subject to local policies.Flexible hoursTotal work from home possible anywhere in SpainDiversity, Equity, and Inclusion We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact.Corporate Social Responsibility Review our CSR Charter: 360learning.Com/blog/corporate-social-responsibility-charterCulture Culture: A framework that will help you make an impact - envision your way of working and our Convexity Culture: & find out more about the teams, product and processesInterview Process Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our LEC Coach Case Study Meeting with our LEC Coach and a member of the team Clarification Meeting with our Head of professional Services EMEA Culture Fit Meeting with our VP General Professional Services Offer ! Who We AreWho We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees,…#J-18808-Ljbffr

📌 Trainer emea (german speaker) (Málaga)
🏢 360Learning
📍 Málaga