- Global Service Excellence Leader
- An exciting opportunity to lead a global services organisation.

Global industrial company.

Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.

- Define and execute the general services strategy in alignment with the company's growth objectives.
- Lead and develop an international leadership team, fostering a culture of performance, accountability and continuous improvement.
- Drive organisational effectiveness and scalability across a large, geographically dispersed services function.
- Ensure strong alignment between service operations, commercial teams and customer success objectives.
- Establish and monitor key performance indicators (KPIs) to enhance operational performance and customer experience.
- Oversee service agreements, support models and customer-facing service delivery frameworks.
- Identify opportunities to improve efficiency, service quality and long-term customer value. xghoner
- Act as a strategic partner to senior leadership on matters relating to customer support and service operations.

Great opportunity

#J-18808-Ljbffr

📌 Global Service Excellence Leader (España)
🏢 Michael Page
📍 España