A Gartner® Magic QuadrantTM Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 general customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
The Agentic Customer Success Manager Role
The Agentic Customer Success Manager (CSM) is a scaled role focused on driving retention and product adoption across a large volume of Qlik customers. Using automation and data-driven insights, this role is designed for someone who thrives in a high-velocity environment and wants to maximize customer impact through intelligent, tech-led engagement rather than traditional one-to-one management. Accelerate your career on a clear progression path from Associate CSM through to Principal CSM, with defined scope, skills,
and expectations at every band - and a culture that rewards ownership and initiative and can lead to further opportunities.
Join a globally recognized, Gartner Magic Quadrant Leader that is actively investing in the future of AI-driven customer success. You'll have real tools, real data, and real autonomy to make a measurable difference to customer outcomes.
You'll need to balance managing a scalable book of business with the analytical rigor to identify at-risk accounts, drive adoption at scale, design proactive interventions, and continuously refine your approach based on data. We're building a repeatable customer success model that can serve the full breadth of Qlik's customer base by ensuring that even customers without a dedicated CSM receive world-class engagement, education, and support to maximize the value of their Qlik investment.
your workload is task-driven rather than a fixed acc
📌 German-speaking Customer Success Manager (Barcelona)
🏢 Qlik
📍 Barcelona
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