Are you passionate about technology and helping others?
Join our team as a Tech Support Specialist and become part of a integral leader in software solutions
You´ll be providing top-quality technical support for one of the worlds most innovative software companies guiding users, solving technical challenges, and learning every day from the best in the business.
What You´ll Do:
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Deliver exceptional customer and technical support in Portuguese and English, ensuring every user feels heard and supported.
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Troubleshoot and resolve issues related to Cloud technologies and Microsoft products (Office, Outlook, OneDrive, Exchange, SharePoint, Windows, and more).
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Use your critical thinking and problem-solving skills to identify solutions quickly and efficiently.
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Handle each interaction with empathy, patience, and professionalism creating a positive experience for every customer.
What We´re Looking For:
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Strong communication skills in Portuguese and English (advanced level).
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Previous experience in technical support or IT-related roles.
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Knowledge of Microsoft Cloud products and related technologies is highly valued.
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A proactive, curious mindset and a genuine interest in technology and people.