About the role

As Account Manager, you will manage a portfolio of customers in the Italian and English-speaking market and ensure they remain successful and engaged with Enginy.

Customer Retention
- Proactively manage accounts to minimize churn and secure renewals
- Identify risks early and build engagement plans with customers

Account Management
- Maintain accurate CRM data, health scores, and renewal timelines
- Use product usage and feedback to manage account health
- Build strong relationships with key stakeholders
- Onboarding new clients

About you
- Proficiency in Italian and English
- 2–5 years experience in Customer Success or Account Management in B2B SaaS
- Strong communication and relationship-building skills
- Proactive and ownership-driven mindset
- Comfortable using CRM and customer success tools

What we offer

? Competitive salary tailored to your experience.

? Enticing performance bonuses that you won’t see anywhere else.

? Versátil remuneration through Cobee.

? Pension Plan through Arca





? Short Fridays all year round and extra days of vacation for your birthday and Geneversary.

? Yearly Work From Home allowance (24 days for Customer Facing functions / 48 days for Product & Engineering and Admin)

? Full Work From Anywhere weeks during August & End of the year.

??‍♂️ A discount on a premium gym (with spa access) just a step away.

? Free fresh fruit every day to help you care for your health.

? A discount at a beachfront cafe where you can also get daily menu deals.

?️ Beachfront office so you can work with stunning sea views—an inspiring and energizing workspace.

? Direct beach access to take breaks by the sea and recharge.

? Continuous learning, including but not limited to mentoring, coaching, workshops, and opportunities to attend SaaS conferences.

? Career growth opportunities, as we won’t let your dedication and results go unnoticed.

? Team gatherings and celebrations, because we love to build connections and celebrate achievem

📌 Account Manager (Barcelona)
🏢 Enginy
📍 Barcelona