Tech Lead – Customer Success (Valencia)At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a healthy baby.Vitrolife Group is a general provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.Build Things the Right Way (Together)Location:Parque Tecnológico, Paterna, Valencia, SpainYour MissionYour mission is to lead the technical direction and architecture of the Customer Success domain, enabling the team to deliver high-quality, secure, and scalable solutions efficiently and sustainably. You will ensure that short-term product and delivery priorities are balanced with the long-term technical health, maintainability, and evolution of the products,



while fostering strong engineering practices and effective collaboration across teams.What You’ll DoDesign and evolve the technical architecture of the productBreak down features into technical tasks and concrete implementation approachesLead sprint planning and technical refinementEnsure ci/cd and operational practices are in placeCollaborate with platform, security, and enterprise architecture teamsMentor developers and raise the technical bar across the teamIdentify and mitigate technical risks, dependencies, and debtSupport incident resolution and root cause analysisWhat You BringStrong hands-on experience as a senior engineer or technical leadExperience of acting as a technical lead in agile or product teamsSolid understanding of cloud-native architectures and integrationsAbility to make clear technical decisions and explain trade-offsA pragmatic mindset: progress over perfection, but never reck

📌 Tech Lead – Customer Success (Madrid)
🏢 Vitrolife & Igenomix Brasil, part of Vitrolife Group
📍 Madrid