Tech Lead – Customer Success (Madrid)

Tech Lead – Customer Success (Madrid)

10 oct
|
Vitrolife Group
|
Madrid

10 oct

Vitrolife Group

Madrid

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a healthy baby.Vitrolife Group is a general provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.Build Things the Right Way (Together)We’re looking for a Tech Lead who enjoys guiding people as much as guiding technology. You’ll balance strong technical leadership with pragmatic delivery, partnering closely with a Digital Product Owner to turn product goals into robust technical solutions. You’ll lead the engineering approach, ensure quality and security, and help the team move fast without compromising on long-term health.Location:Parque Tecnológico, Paterna, Valencia,



SpainYour MissionYour mission is to lead the technical direction and architecture of the Customer Success domain, enabling the team to deliver high-quality, secure, and scalable solutions efficiently and sustainably. You will ensure that short-term product and delivery priorities are balanced with the long-term technical health, maintainability, and evolution of the products, while fostering strong engineering practices and effective collaboration across teams.What You’ll DoDesign and evolve the technical architecture of the productBreak down features into technical tasks and concrete implementation approachesLead sprint planning and technical refinementEnsure ci/cd and operational practices are in placeCollaborate with platform, security, and enterprise architecture teamsMentor developers and raise the technical bar across the teamIdentify and mitigate technical risks, dependencies, and debtSupport incident resolution and

📌 Tech Lead – Customer Success (Madrid)
🏢 Vitrolife Group
📍 Madrid

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