German-Speaking IT Support Specialist | Málaga, Spain
- Possibility to work 2 days/week from home
- Salary 1.700 Gross monthly
- Fluent in German
- Locally based in Málaga
- Valid NIE and work permit, or an EU passport
Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for German-speaking professionals to join their IT Support team in vibrant Málaga
Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You'll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.
What will you do?
- Provide remote IT support to retail stores across Europe
- Troubleshoot hardware, software, applications and incidents
- Support retail store systems and POS environments
- Handle service requests and incidents following ITIL guidelines
- Document solutions and ensure accurate ticket handling
- Guide users towards self-service solutions
- Act as an advocate for users and their technical needs
- Contribute ideas to continuously improve the global IT Service Desk
What are we looking for?
- Fluent German and English
- An interest in IT and technology
- Basic hardware and software troubleshooting skills
- Understanding of basic networking concepts
- Strong communication and interpersonal skills
- Analytical and solution-oriented mindset
- Proactive approach to problem-solving
- Comfortable with adaptable working hours, including occasional weekends
- Previous experience with POS systems is a plus, but not essential
📌 German Speaking It Support Specialist | Málaga
🏢 Europe Language Jobs
📍 Málaga
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