OverviewPOP MART is a market-leading company in character-based entertainment and a integral champion of design toy culture. Our mission is to ignite passion and bring joy worldwide. We are looking for a STORE MANAGER (Full-time - Barcelona) for our new store in Barcelona. You are a Manager, with a strong orientation towards business and Customer Satisfaction. You know how to develop and supervise a team. Your interpersonal skills allow you to resolve internal and external conflicts. You are dynamic, flexible, smart and a problem solver. Your love of field work, your management experience and your ability to analyze and cope with difficult situations will be key to your daily goals. You are passionate about the retail world.ResponsibilitiesSupport the area manager in daily activities by actively contributing to the design of the Store's commercial and HR strategy360° management of your shopPlan,



implement and monitor the measures necessary to achieve and exceed sales objectivesEnsure and collaborate in the implementation of merchandising standards and optimize sales space to maximize profitabilityManage the warehouse by maintaining the correct stock level in compliance with product replenishment cycles and merchandising strategiesPossess good product and fashion knowledge, know and apply brand and seasonal visual merchandising standardsSupervise the reception of customers, ensuring that it is in line with POP MART guidelinesCoordination of commercial and organizational activities particularly on your Store (animations, events, new launches, CRM campaigns)Train New Joiners and accompany them on their path of growth and development in collaborationAct as a role model and promote effective communication within the sales teamMonitor the performance of your team (KPIs and achievement of personal and store objectives) and animate it in order to achieve resultsAnalyze and animate KPIs relating to customer behavior (entrances, average receipt, pieces per receipt)Ensure the ac

📌 Store Manager (Madrid)
🏢 POP MART
📍 Madrid