Select how often (in days) to receive an alert:Location: Barcelona, SpainCity: BarcelonaDescription:About usWe are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives.We are a purpose-driven company, and we want your day to day to have a positive impact on our communities and planet. We are proud to be B Corp certified. However, forming part of the solution also comes with great responsibility: to be a force for change towards a more sustainable world.Do you want to join the Challenge?What are we looking for?We are looking for a Customer Service Technician with a high level of German.What are we offering?By joining Isdin, you can change the life of a lot of people worldwide.In addition, we offer some interesting benefits,



what makes us a top employer company:- Versátil entry hours and home office policy.- Private medical insurance.- Discount in our employee store.- Wellness benefits.- Christmas lot with several products.What will your challenges be?- Manage contacts with customers and consumers in coordination with the Call Center (questions about order status, product features, product usage, Isdin as a company, Love Isdin platforms, etc.).- Manage areas without sales agent (answering customer calls, making calls to customers to place orders).- Coordinate the operations of the logistics operators (incoming product and customer orders)- Order management (from order entry to shipment to customers)- Management of the photoprotection campaign: coordination of deliveries to customers with the logistics operator, Supply, Marketing and- Manage customer product returns and invoice incidences.- Maintain the master data of customers and products (in Isdin and logistics operators).Are you the one we are waiting for?- Education: University degree with a clear vocation for customer service.- Experience: 2 years experience in customer related areas- Languages: Native German, High level of English.- IT: P

📌 Customer Service Technician Germany (Bellprat)
🏢 Isdin
📍 Bellprat