Application Support Engineer, Pcb/Data Management (Madrid)

Application Support Engineer, Pcb/Data Management (Madrid)

10 oct
|
Siemens Mobility
|
Madrid

10 oct

Siemens Mobility

Madrid

Job ID520005Posted since27-Aug-2026OrganizationField of workCustomer ServicesCompanySiemens Industry Software S.L.Experienced ProfessionalJob typeFull-timeHybrid (Remote/Office)Employment typePermanent- SpainSupport Application EngineerCompany OverviewSiemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.Position OverviewThe Siemens EDA Integral Support team is seeking a dynamic Support Application Engineer for the Xpedition Enterprise and EDM tools suite. Building on EDA experience and system administration skills, this individual will serve as a key member of an award-winning Electronic Design Automation technical support team committed to providing excellent technical support.



They will work directly with internal and external customers to resolve tool issues, partner with account teams to educate users and grow product usage, and create knowledge content for the web-based support portal.Key Responsibilities- Proactively assist customers to become productive with Xpedition and its related tools- Help customers achieve project deadlines by providing support by phone, electronic means, or on-site- Engage with existing customers to understand and provide guidance for their PCB design methodology- Assist account teams with struggling customers to overcome challenges- Interface with customers and Electronic Board Systems engineering and provide feedback in both directions- Regularly participate in meetings and conference calls with customers, both internal and external- Work as part of the account team to develop solutions for customer issues and take an active role in communicating these solutions to the customer- Capture knowledge for w

📌 Application Support Engineer, Pcb/Data Management (Madrid)
🏢 Siemens Mobility
📍 Madrid

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