Ukio is seeking a Guest Experience Owner to lead guest satisfaction and operations for a defined portfolio of apartments. You’ll balance guest happiness, reliability, and business performance, making autonomous decisions that impact service quality and portfolio results.The role requires owning the end-to-end guest journey, coordinating with Operations, Sales, and Property Management, and working weekends. Strong English and French skills are essential to communicate with a diverse guest base.
📌 Guest Experience Owner – French Market (Madrid)
🏢 Ukio
📍 Madrid
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