ADP is hiring a Learning Support CoordinatorIn this role, you will manage the learning systems and support all users of ADP learning systems. You will proactively contact users before training to control all requirements and help them connect to our systems.You will administer our Learning Management System, work closely with the project manager on improvement projects, maintain the LMS, create new features, and assist users with issues. You will serve as the first point of contact between ADP, our provider, the learning team, and our learners, participate in meetings, provide status updates, and assist in reporting to aid the team in forecasting workload.Maintain learning technologies operationsBe the main point of contact for learning technologies providers (DEFI, XPERTEAM)



for daily operationsFollow up with users and providers on tickets raised or system malfunctionsEnsure efficient and reliable system interfacesAid in delivering dashboards and reports needed for businessEnsure platforms are updated by contributors according to standardsCustomize the LMS platform to meet organizational needsMaintain the LMS and perform testing on the staging environmentWork closely with the training team and project manager on LMS improvement projectsProactively provide solutionsPartner with StakeholdersActively listen, understand, and respond to stakeholdersProvide regular status updates to business stakeholders and cross‑functional teamsObtain approvals on project change requests so all stakeholders are informed of impactsParticipate in weekly meetings with our provider / CSM to review ticketsParticipate in weekly and monthly team meetingsProvide regular reportingAssist users of the systemsHelp participants connect to training sessionsSupport Learning consultants who encounter difficulties reaching training sessionsHelpline/pre‑control requirements with participants before trainingCategorize each phone call to provide reportingOrganize workshops to control connection processes

📌 Learning Support Coordinator W/French (Madrid)
🏢 Fairygodboss
📍 Madrid