Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Reservations Agent to work closely with Trivago in vibrant Athens, Greece. This role includes paid relocation, allowing you to immerse yourself in a dynamic work environment while providing outstanding service to Dutch-speaking clients. You will assist customers with their hotel bookings, ensuring seamless communication and high customer satisfaction.Key ResponsibilitiesManage hotel reservations for Dutch-speaking clients via phone, email, and chat using the Trivago platformProvide accurate information about hotels, pricing, amenities, and special offers to support clients' booking decisionsConfirm booking details promptly and ensure smooth transaction processesHandle customer questions and resolve any booking-related issues professionally and efficientlyMaintain comprehensive records of bookings and client interactions in CRM systemsKeep up-to-date with industry trends, hotel inventory,



and Trivago updates to deliver optimal customer experienceRequirementsFluent in Dutch (written and spoken); proficiency in English is an advantagePrior experience in hotel reservations, customer service, or working with Trivago or similar platforms is preferredStrong enthusiasm for travel and knowledge of the hospitality sectorExcellent communication and problem-solving skills focused on customer satisfactionProficiency with CRM systems and standard office softwareSelf-driven, organized, and able to work independently in a fast-paced environmentWillingness to relocate to Athens, Greece, with full paid relocation support providedBenefitsCompetitive MonthlyFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..

📌 Dutch Reservations Agent For Trivago (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid