The EMEA Quality Performance Engineer is responsible for owning end‑to‑end service quality and engineering performance for a defined set of repair partners within Services Supply Chain, while also contributing to global standardization through technical documentation ownership. The role primary focus is on quality execution, repair partner governance, and value delivery, and a secondary responsibility is dedicated to aligning, preparing and maintaining global technical documentation for assigned commodities. The role combines Quality Performance Management accountability with engineering depth, acting as the single point of ownership for quality outcomes, partner performance, and global serviceability standards, ensuring consistency, scalability,



and efficiency across the integral repair network.Key ResponsibilitiesCommodity Quality & Engineering OwnershipOwn quality performance for assigned repair partners and commodity portfolio and ensure alignment with global targetsDrive proactive risk identification and ensure rapid containment and resolutionLead corrective actions across repair partners and product linesEscalation Management & Root Cause AnalysisOwn end‑to‑end resolution of complex quality and engineering escalationsLead structured Root Cause Analysis and ensure implementation of sustainable corrective actionsCoordinate with Global Engineering, GBU, suppliers, and operations to close issues effectivelyRepair Partner Engineering GovernanceOwn engineering governance of assigned outsourced repair partnersDrive partner performance across key KPIs (quality, yield, efficiency, scrap, NTF…)Establish and run governance cadence (performance reviews, audits, escalation loops…)Repair, Yield & Value Capture ExecutionDrive repair yield improvement and waste reduction initiatives aligned with business targetsIdentify, prioritize, and execute value capture opportunities linked to repair and operationsTranslate quality issues into measurable cost impact and corrective actionsP

📌 Emea Quality Performance Engineer (Madrid)
🏢 HP
📍 Madrid