Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers’ journeys a success Do you want to work for a worldwide known Travel Agency? We are looking for dynamic people like you who are open for a new experience abroadResponsibilitiesBooking management (altering, cancelling or creating new reservations)Assisting clients via inbound calls in the after-sales process, answering inquiries regarding the reservations and attending potential requestsManaging the reservations back-office (ticket issuing, modification and cancellation of reservations)Replying to emails and messages from customers all over the world in English and native languagesAlways ensuring a high level of customer serviceRegular involvement with company events,



team meetings and projectsSupporting teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environmentQualificationsA native level of Danish and a good level of EnglishEnthusiasm about travelling and tourism industryKnowledge of the value and impact that a good customer experience can create; being an attentive listener, comfortable and skillful at communicating with people; being energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Barcelona for an international career and life experienceHaving a valid Spanish work permit/EU citizenship (required)BenefitsCompetitive salaryRelocation packageIncentive plan regarding project KPI achievementA full-time contract of 39 hours/weekRotative shifts between 7 AM and 8 PMWork in an international environment in a multinational company in BarcelonaTwo weekends per month offHealth insurance discount"Feel Good" program including Spanish lessons, quizzes with prizes, free group activities such as football, beach volleyball, role skating an

📌 Travel Agent In Barcelona (Madrid)
🏢 Blu Selection
📍 Madrid