SLSQ427R538The impact you will have:Databricks' Sales Operations team is transforming how operational work gets done. We are shifting from manual, high-volume request processing to anAI-first operating model— where AI agents handle repeatable work autonomously and the team focuses on building, governing, and improving those systems. This role is central to that transformation.You will own a portfolio of AI agent workflows that automate business-critical Sales Operations processes. You translate business requirements into agent designs, deploy them into production, monitor performance, and continuously improve them. You also lead systems improvement projects — diagnosing integration issues, fixing data quality problems, and coordinating solutions across platforms.This is a cross-functional role partnering with Strategy, Planning, Finance, IT, and Data Engineering teams across our enterprise systems stack.Build and operate AI agents— translate operational SOPs into agent workflows; deploy, monitor,



and fine tune agents that handle field requests autonomouslyOwn an agent portfolio— manage a set of automated workflows end-to-end, including agent-to-human escalation paths and performance optimizationDrive process and systems improvement— identify next workflows to automate; diagnose cross-system integration issues; lead data quality remediationPartner cross-functionally— gather requirements from Sales, Finance, IT, and Strategy stakeholders; influence Directors andSr. Directors on automation prioritiesSupport operational continuity— contribute to critical business processes including annual planning cyclesWhat we look for:5–8 yearsin operations, systems administration, or business process automation — ideally in high-growth tech companiesSystems fluency— understands APIs, data schemas, and integration patterns; knows how enterprise systems connectAI-native thinking— uses LLMs, agent platforms, and automation tools to solve business problems; strong judgment on whento aut

📌 Associate I, Business Operations (Madrid)
🏢 Cacheflow
📍 Madrid