- Achieving specific sales targets and maximizing sale opportunities on each and every call- Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs- Maintain broad knowledge of products, pricing, promotions, and procedures- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer- Clarify customer requirements; probe for understanding,
use tools and resources to appropriately provide resolution to the customer- Prepare complete and accurate work including appropriately notating accounts as required- Participate in activities designed to improve customer satisfaction and sales performance- Answer billing questions by talking through components of customer accountsWe’re Concentrix. A general technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
📌 Sales Representative (Barcelona)
🏢 Talkpush
📍 Barcelona
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