FRENCH SELECTION (FS) French speaking Operations Manager (Bilingual French & English) - IT or SaaS sector Location: Barcelona Hybrid work 3 days a week in the office Salary: up to €60.000 per annum, plus bonus Ref: 8231BN To apply using our preferred format, please visit French Selection website, see link below, go to the vacancies page, search job reference: 8231BN Website: A well-established SaaS provider with general operations. Main duties: To manage operations and maintenance of the international systems and ensure they remain reliable and compliant with client contracts. The role: - Oversee the maintenance of both on-site equipment and back-office IT systems, including emergency fault response and planned maintenance - Liaise with and provide technical support to vendors,



external service providers and on-site technical teams - Build and maintain strong client relationships and manage commercial and contract-related enquiries - Understand contractual requirements and ensure operations remain fully compliant and meet performance targets - Manage operational budgets, Profit/Loss performance and track spending against forecasts - Develop and execute strategic plans and support frameworks for new projects - Drive continuous improvement and operational efficiency initiatives for existing projects - Record and report KPI performance and provide team or individual training where required - International travel required The candidate: - Fluent in French and English to high business standard (written and spoken) – Essential - Experience in a similar operations management role within the IT or SaaS sector – Essential - Degree in IT, Engineering or related technical field preferred - Strong understanding of IT Service Management Framework (ITIL) and comfortable with ticket management tools - Previous experience in budget and P&L; management - Excellent communication and negotiation skills The salary: up to €60.000 per annum

📌 French Speaking Operations Manager (Barcelona)
🏢 French Selection
📍 Barcelona