We’re Hiring: Church & Dwight Customer Service Representative - French & EnglishPara ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación.AtNetzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona.If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you.About the RoleAs a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll be representing Church & Dwight dedicated to healthcare and personal care products.Your MissionCustomer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently.Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.Omnichannel Specialist:



Deliver exceptional customer support across all channels (Phone and Email).Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions.Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships.What We’re Looking ForFluency in both French and English.A passion for helping customers and a customer centric approach.Ability to deal with sensitive calls with empathy and understanding.Strong administrative skills with a keen eye for details.A strong professional and proactive approach to problem solving.What WeOfferStart Date:ASAP.Contract: Temporary (3 months with 1 month of probation).Full-Time: 39 hours perweek.Working Hours: Monday to Friday from 9hs to18hs.Salary: €18,900 gross peryear.Working Model: Hybrid - 6 days per month in the office.Training: 5 days Full-Time. Monday to Friday 9:00 to18:00.Offic

📌 Church&Dwight Customer Service Representative (Madrid)
🏢 Church & Dwight
📍 Madrid