Ventura TRAVEL is seeking a Customer Service Specialist to prepare travelers for their journeys and support them if issues arise. You will handle pre-departure inquiries by phone and email, arrange transfers and flights, and manage emergencies with care.
We value attention to detail, calm problem-solving, and teamwork. German fluency and strong English are required; travel-industry experience is a plus. AI tools help optimize workflows in a dynamic, international environment.
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📌 Travel Customer Care Specialist (German) (Madrid)
🏢 Ventura Travel
📍 Madrid
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