*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.If you are excited about health and technology, join our Fitbit TeamAs a Fitbit Customer Support with Danish and English, you will be part of a great team and will:Help our users with any issues they might have via tickets or callsProvide solutions to everyday device use questions on a case by case customer-oriented approachIdentify trending issues and bugs from users’ reported issues and communicate them to your supervision teamWork with a passionate team of customer-friendly colleagues from an international backgroundNot bad, right?What we expect from you:Fluency in Danish language for daily communication with customersGood command of English (B1 or similar)



for training and internal communicationBasic understanding of iOS and Android OS use/featuresDemonstrating empathyDesire to help customers as best as possible and willing to contribute to the team’s success / be a team-playerResult-oriented with personal performanceFriendly and outgoing personalityLooking for a long-term employmentWe offer:Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costsUp to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term homePlane Ticket from your location to SofiaTaxi transportation directly from the airport to your accommodationFully paid trainingStable job and career development opportunitiesAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningWe care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiativesAbout us:TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI

📌 Cs & Crm Operations Specialist (Les)
🏢 Cross Border Talents
📍 Les