Position : Cybersecurity Help Desk / Support (4-Month Assignment)Location : SpainCybersecurity Support Analyst to join their cybersecurity team on a short-term contract engagement. This role is designed to provide immediate support by addressing cybersecurity-related tickets, assisting with Data Loss Prevention (DLP) activities, and supporting day-to-day security operations while the organization completes its search for a full-time employee.The adecuado candidate will have experience working in a Security Operations Center (SOC) environment, strong troubleshooting skills, and hands-on exposure to cybersecurity tools and incident response processes.Key ResponsibilitiesManage and resolve cybersecurity-related service desk and security ticketsPerform initial triage and investigation of security incidents and alertsSupport CyberArk administration processes,



including privileged access requests and administrative elevationsWebsite access approvals and reviewsUSB device access requestsSecurity policy exceptionsInvestigate suspicious activities and assist with malware analysis effortsSupport incident management activities and escalation processesAssist users with security-related software installations and access issuesIdentify repetitive manual tasks and create automation opportunities to improve operational efficiencyCollaborate with the cybersecurity team to maintain security controls and ensure timely ticket resolutionDocument findings, procedures, and remediation activitiesRequired Qualifications3 to 4 years of cybersecurity experience within a helpdesk environmentExperience working in a Security Operations Center (SOC) or cybersecurity operations environmentHands-on experience with CyberArk or similar Privileged Access Management (PAM) solutionsUnderstanding of incident response and security ticket triageFamiliarity with malware analysis concepts and investigative techniquesExperience supporting DLP programs and security policy enforcementAbility to independently inves

📌 Cybersecurity Help Desk (Madrid)
🏢 Dexian Europe
📍 Madrid