Resolve incidents with customers about queries and paymentsBuild relationships and credibility with internal and external customersProactively handle collections within a portfolio of customers, based on policies and procedures defined by the companyEnsure proper financial measures for collectionsAddress insolvencies according to company policies and proceduresBe in charge of providing support in accounting closingsMain ResponsabilitiesResolve incidents with customers about queries and paymentsBuild relationships and credibility with internal and external customersProactively handle collections within a portfolio of customers, based on policies and procedures defined by the companyEnsure proper financial measures for collectionsAddress insolvencies according to company policies and proceduresBe in charge of providing support in accounting closingsQualifications & Skills1-2 years of experience in AR or a position related to Finance. E.G. Cash Allocation, Cash Collection, and Dispute Management.Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye)



is a plusExperience with automation of credit to cash process between different toolsAnalytical skills: Understanding account situations and studying the problem.Strong and clear communicationDetail & solution-oriented personRomanian and English are required; German is a plus.WHAT DO WE OFFER?Hybrid Work Model: Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance.Full-time position based in Barcelona.Ticket Restaurant: Enjoy a daily meal allowance to support your well-being.Versátil retribution: Kindergarten & Transport30 Labor Days of Holidays: Ample time off to relax and recharge.Language Lessons: Access to language lessons to help you grow both personally and professionally.Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.Open and M

📌 Senior Specialist Collection, Dunning (Madrid)
🏢 Omya
📍 Madrid