Planet in Barcelona is seeking a Team Manager to lead a multicultural group delivering refunds and first-level support to tourists. You will schedule shifts, supervise operations, and ensure compliance with cash-handling and internal procedures.The role emphasizes coaching, KPI monitoring, and maintaining a customer-centric culture while delivering high-quality service. The company supports a hybrid work model with three days in the office, and values reliability, collaboration, and continuous
📌 Refund Desk Team Lead (Madrid)
🏢 Planet
📍 Madrid