Sales Operations Specialist — Junior (Madrid)

Sales Operations Specialist — Junior (Madrid)

10 oct
|
Frekuent
|
Madrid

10 oct

Frekuent

Madrid

Location:Barcelona (Hybrid)Type: Full-timeGet to know usStarted in 2016, Frekuent is now the all-in-one payment and loyalty platform for unattended environments — 500+ clients, 100M+ transactions a year, 2.5M+ users across Spain, France, Italy, Portugal, and Singapore. We turn one-time buyers into lifetime clients with cashless, contactless, effortless payments: less friction, more reasons to come back.2026 has been our biggest year yet — we've hyperscaled from 40 to 100+ people, with more hires on the way, and closed a €6M funding round to fuel what's next.And we're just getting started — our goal is to become the default payment and loyalty layer behind every unattended transaction, everywhere.Curious? Check us out at www.Frekuent.Com.Why this role existsAs our SMB sales & account management team keeps growing, the back office needs someone dedicated to keeping it running — onboarding, CRM, documentation, tickets,



and the day-to-day coordination between clients and internal teams — so the Team Lead and front-line reps can stay focused on selling and managing accounts.This is a first-role-in-sales kind of seat. You don't need to have done this before: you'll ramp up with close guidance from your Team Lead, learn how sales, operations and payments fit together from the inside, and build the foundations for a career in sales ops.What you'll actually doSupport customer onboarding and activation — preparing contracts, documentation and data collection alongside your Team LeadCoordinate installations and follow-ups so new clients go live smoothlyKeep CRM data clean, consistent and up to date across the pipelineHelp Account Managers and Account Executives with day-to-day account requestsLog and track incidents, elevate to the right team, and keep clients updated as issues get resolvedSupport billing adjustments and subscription changes under supervisionKeep dashboards and reports current so the team always has visibilityHelp maintain playbooks, templates and internal doc

📌 Sales Operations Specialist — Junior (Madrid)
🏢 Frekuent
📍 Madrid

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