German-Speaking Account Manager – Customer Success & OptimizationLocation: Barcelona, SpainWork Type: On-site (with potential hybrid model)Schedule: Full-time (39h/week)Job DescriptionWe are looking for a German-speaking Account Manager to join a dynamic team in Barcelona. In this role, you will focus on customer success, retention, and account optimization, supporting clients while helping them improve performance and grow their business. You will build strong relationships with customers, optimize account performance, and identify opportunities for growth through product and process improvements.Account Management & Client SuccessProvide ongoing support and relationship management for new and existing clientsBuild strong long-term partnerships and ensure high customer satisfactionProactively address client questions, concerns,



and needsSupport clients in optimizing account performance and improving service qualityPipeline ManagementManage a portfolio of accounts and monitor account performanceUse CRM and customer success tools to track progress and manage workflowsMeet outreach targets and engagement KPIs Ensure consistent progress toward client growth and retention goalsCollaboration & Continuous ImprovementIdentify opportunities for account growth and operational improvementsCollaborate with internal teams and stakeholders to deliver the best resultsStay updated on industry trends and new toolsParticipate in training, development, and knowledge-sharing initiativesRequirements1–2 years of experience in Customer Success, Account Management, or a client-facing roleBA/BS degree or equivalent practical experienceC2 level of German and proficient EnglishStrong communication, relationship-building, and problem-solving skillsProven ability to work in a performance-driven environmentStrong organizational skills and ability to manage multiple accounts simultaneouslyExcellent written and verbal communication skillsDesirable SkillsExperience using CRM platforms (e.G., Sales

📌 Account Manager (Les)
🏢 CB Talents
📍 Les