Uplift is seeking a Customer Service & Customer Success Team Lead to own the post-sale journey for a integral card issuing and embedded finance solution. You will combine relationship management with hands-on service leadership to drive retention, growth and cross-sell opportunities.
Based in Madrid, you will oversee onboarding, monitor customer health, lead L1/L2/L3 escalations and partner with Sales on account development, ensuring a superb customer experience across regions.
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📌 Global Fintech CS & Success Team Lead (Madrid)
🏢 Uplift People Consulting
📍 Madrid
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