Position:Systems Analyst, Laboratory Applications
Location: Bilbao, Spain
Job Id:346-22
of Openings:1
What You’ll Do

Manage the routine activities and configuration related to all laboratory applications
Install, configure, maintain, and support assigned laboratory systems
Effectively manage projects to completion on time and on budget
Provide high-level customer service, promptly responding to end user requests for support, including troubleshooting, problem solving, report development, training, or system enhancements and correction testing
Analyze issues and problems reported by users and identifies solutions
Train end users on new technologies and enhancements to laboratory systems
Perform disaster recovery testing and documentation
Maintain necessary documentation as required by CTI SOPs, including those required for 21 CFR Part 11 validation compliance and lab certifications
Proactively identify areas where technology can improve laboratory processes and end user productivity
Provide onsite support to local CTI employees for computer system hardware, software,



and telecommunications
Procure and install all new electronic devices such as PCs; set up as required
Assist with implementing and supporting third party applications
Assist with testing and validation
Manage inventory of IT equipment and supplies; replenish as needed, while aggressively watching the budget

What You Bring

Working knowledge of LIMS development, forms development, workflow management, and instrument integration
Able to work closely with system users with all levels of experience
Ability to work within project budgets and complete deliverables in a timely manner
Excellent verbal and written communication skills
Effective interpersonal skills, including ability to promote teamwork and ensure high degree of internal and external customer satisfaction
Ability to develop, prioritize, organize, and manage multiple tasks
Ability to provide superior level of customer service
Demonstrated abilit

📌 Systems Analyst, Laboratory Applications (Bilbao)
🏢 CTI Clinical Trial Services
📍 Bilbao