About UsTwitch is the world’s biggest live streaming service, with general communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedInandX, and discover the projects we’re solving on ourBlog. Be sure to explore ourInterviewing Guide to learn how to ace our interview process.About the TeamThe Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch's success.About the RoleThe Strategic Partner Manager (SPM) supports the ongoing success of creators across the Twitch Partner program and plays a vital role in bringing new creators into the ecosystem. This role spans Creator Recruitment, Account Management, and Community Engagement, requiring a balance of analytical thinking and relationship management skills.The role will work from Madrid,



Spain and report into the Director of Global Spanish Partnerships.You Will:Creator RecruitmentIdentify, evaluate, and reach out to high-potential creators who are new to Twitch or transitioning to livestreamingGuide creators through structured onboarding covering analytics, audience development, channel setup, and monetization fundamentals, support.Conduct stream reviews and support test-streaming to ensure smooth creator startsMaintain visibility in emerging creator communities across platforms (TikTok, YouTube, Instagram, etc.Partner Touchpoints & Account ManagementServe as primary point of contact for a portfolio of Twitch PartnersProvide timely, high-quality support and guidance on Twitch products, policies, and best practicesMaintain accurate documentation of creator interactions and portfolio data in SalesforceCollect and log partner feedback to inform product development and messagingCommunity Management & Events (15% of time)Support planning and execution of IRL events to deepen creator relationshipsMaintain active presence in Partner community spaces (e.G.,



Discord)Represent Twitch at creator community moments as a brand ambassadorDocument creator insights and event outcomesAdministrative & Strategic TasksGenerate and maintain reports on creator performance and engagementAnalyze data to identify trends and opportunities within creator portfolioParticipate in cross-functional meetings and initiativesSupport development of scalable solutions for creator needsTeam CollaborationWork closely with Marketing, Product, Sales, and other teamsParticipate in regular team meetings and planning sessionsShare insights and best practices with broader partnerships teamContribute to process improvements and team initiativesSuccess MetricsCreator recruitment and onboarding targetsPartner retention and satisfaction ratesResponse time and quality of supportEvent participation and outcomesDocumentation quality and timelinessCross-functional collaboration effectivenessYou Have:Bachelor's degree or equivalent practical experience3+ years of experience in client/partner management, content acquisition, or related fieldsDemonstrated experience in relationship management and business developmentStrong analytical and communication skillsFluency in English (written and verbal)Bonus PointsExperience in digital media, gaming, or creator economyKnowledge of content creation platforms and livestreaming industryExperience using CRM systems (e.G., Salesforce)Project management experienceAdditional language skills relevant to the regionPerksPrivate Medical InsuranceDental, Vision & Life InsurancePension PlanMaternity & Parental LeavePaid Time Off & HolidaysCommuter BenefitsAmazon Employee DiscountJob ID: TW9283Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.#J-18808-Ljbffr

📌 Partner Manager (Madrid)
🏢 Comercia Global Payments
📍 Madrid