Scopely is looking for an IT Support Technician II to join our IT/Ops team in Barcelona on a on-site basis, working 5 days a week from the hub.
We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
The IT/Ops team keeps everything behind the scenes running smoothly and we make sure all teams are equipped and connected - whether across the office or halfway around the world. Troubleshoot workstation, connectivity, identity, and workplace-technology issues across macOS, Windows, iOS, and Android
Understanding of industry-standard security best practices with a specific focus on data integrity and malware protection for workstations
Produce high-quality technical documentation, runbooks, standards, and knowledge-base content
Support our AV/VC platform (Zoom)
At least 5 years of related IT support or service desk experience
Experience with macOS, Windows, iOS, Android, peripherals, business applications, and workplace technology
Working knowledge of Google Workspace,



Microsoft 365, Okta, JumpCloud, Zoom, endpoint management, and identity/access controls
Hands-on experience with Jira Service Management or a comparable platform.
Strong English language skills are required for this role as we have a highly diverse and general business
Decision making, time management, planning, communication, and end user service skills
Experience with Jamf Pro, Meraki, NinjaOne/NinjaRMM, or similar platforms
Experience building prototypes, test cases, or small automation solutions
Relevant IT service management, cloud, endpoint, or security certification
Please submit your CV in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject

📌 IT Support Analyst (España)
🏢 Scopely
📍 España