Experteer Overview As Team Manager, you lead on the shop floor to drive exceptional service and maximize store performance across departments. You act as a Burberry ambassador, shaping the client experience through product knowledge and team leadership. You build strong client relationships, manage CRM initiatives, and develop your team to sustain brand standards. You contribute to the store’s growth while upholding the brand’s values and compliance. This role offers impact through empowering people, elevating service, and delivering luxury outcomes.Compensaciones / Incentivos
- Partner with store management to improve sales performance and meet/exceed goals
- Analyze store performance and KPIs, report trends and competitor activity
- Lead activities to achieve store objectives and engage with local environment and audiences
- Manage a high-performing, service-oriented team with clear targets
- Serve as a brand ambassador with deep product knowledge across categories
- Maintain integrity and compliance in all actions
- Role model for excellent client experience and relationship building




- Engage on the shop floor to drive client engagement and brand awareness
- Monitor CRM reporting and execute CRM initiatives
- Capture client data to develop targeted actions and opportunities
- Oversee and deliver commercial training; cascade materials to teams
- Develop and retain talent through development plans and performance reviews
- Create a positive, energetic work environment with teamwork and healthy competition
- Lead or participate in daily store meetings to share trends and updatesResponsabilidades
- Previous experience in Luxury Retail driving department sales and profitability
- Commercial awareness with exposure to sales KPIs
- Deep understanding of luxury service expectations by clients
- Proven leadership and people-management skills
- Strong interpersonal and communication abilities with adaptability
- Genuine interest in fashion with strong product knowledge
- Organised, able to prioritise and problem solve under pace
- Advanced knowledge of POS, store systems and digital toolsRequisitos principales
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📌 Team Manager - Barcelona Paseo De Gracia
🏢 Burberry
📍 Barcelona