Remote - Spain | Full-time or Part-time | Initial Fixed-Term Contract
Do you enjoy speaking with people, building relationships, and helping customers take action?
At LHH , we're looking for a Client Onboarding & Engagement Specialist to support our Netherlands market. This is a highly interactive, customer-facing role where you'll play a key part in ensuring customers successfully start their career transition journey and remain engaged throughout their programme.
You will be the first point of contact for many customers, representing LHH and guiding them through the onboarding process of our programs. This role combines relationship building, outbound calling, customer engagement, and operational support in a fast-paced international environment.
About the Role
You will focus on customer onboarding, outbound calling, engagement, and programme activation.
This is not a traditional administrative onboarding position. Success in this role comes from your ability to build trust quickly, proactively engage customers, manage follow‐up activities, and drive participation in our services.




What You'll Do
- Contact customers through phone, email, LinkedIn, and other communication channels.
- Introduce and explain LHH services in a professional and engaging way.
- Guide customers through the onboarding process and encourage programme activation.
- Build strong relationships and maintain regular follow‐up with customers.
- Manage customer pipelines and onboarding progress effectively.
- Work towards onboarding, activation, and engagement targets.
- Handle objections professionally and motivate customers to take action.
- Act as a liaison between customers, consultants, clients, and internal stakeholders.
- Support virtual and in‐person information sessions when required.
- Monitor engagement trends and identify opportunities to improve participation and outcomes.
- Collaborate with Operations, Marketing, Sales, and other internal teams to enhance the customer experience.

Thi

📌 Customer Onboarding (Cataluña)
🏢 LHH Recruitment Solutions
📍 Cataluña