French-Speaking Customer Success Manager | London or Madrid | HybridWe're partnering with a fast-growing SaaS business to hire a French-speaking Customer Success Manager to manage a portfolio of strategic enterprise customers across the French-speaking market.This is a commercially focused Customer Success role, idóneo for someone who enjoys building senior stakeholder relationships, driving renewals,



identifying expansion opportunities and delivering measurable customer value.What you'll be doing:Managing a portfolio of high-value enterprise accountsOwning customer renewals and revenue retentionDriving upsell and expansion opportunitiesBuilding relationships with senior decision-makers and executive stakeholdersLeading strategic customer conversations focused on value and outcomesCollaborating with technical teams to support customer adoption and successWhat we're looking for:Business fluent French and English3+ years' Customer Success experience within a SaaS environmentExperience managing enterprise or strategic accountsStrong commercial acumen with a track record of renewals and growthConfident engaging with senior stakeholders and decision-makersExperience with value-based customer success methodologies is highly desirable#J-18808-Ljbffr

📌 Customer Success Manager (Madrid)
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📍 Madrid