Position: Systems Analyst, Laboratory ApplicationsLocation:Bilbao, SpainJob Id: 346-22# of Openings: 1What You’ll DoManage the routine activities and configuration related to all laboratory applicationsInstall, configure, maintain, and support assigned laboratory systemsEffectively manage projects to completion on time and on budgetProvide high-level customer service, promptly responding to end user requests for support, including troubleshooting, problem solving, report development, training, or system enhancements and correction testingAnalyze issues and problems reported by users and identifies solutionsTrain end users on new technologies and enhancements to laboratory systemsPerform disaster recovery testing and documentationMaintain necessary documentation as required by CTI SOPs, including those required for 21 CFR Part 11 validation compliance and lab certificationsProactively identify areas where technology can improve laboratory processes and end user productivityProvide onsite support to local CTI employees for computer system hardware, software, and telecommunicationsProcure and install all new electronic devices such as PCs; set up as requiredAssist with implementing and supporting third party applicationsAssist with testing and validationManage inventory of IT equipment and supplies; replenish as needed, while aggressively watching the budgetWhat You BringWorking knowledge of LIMS development, forms development, workflow management, and instrument integrationAble to work closely with system users with all levels of experienceAbility to work within project budgets and complete deliverables in a timely mannerExcellent verbal and written communication skillsEffective interpersonal skills, including ability to promote teamwork and ensure high degree of internal and external customer satisfactionAbility to develop, prioritize, organize,



and manage multiple tasksAbility to provide superior level of customer serviceDemonstrated ability to operate in a team environmentExcellent problem-solving skills5 years of experience managing Information Technology systemsWorking experience with SQL and reporting systemsBachelor’s degree or equivalent in Computer Science or Information TechnologyThorough and current understanding of LabWare LIMS Management.Experience in a help desk environmentWhy CTI?At CTI, we recognize that our people are what make our company successful. Our work moves medicine forward.For that reason, we treat our team members with the respect they deserve, and our numbers show it:We support career progression – We Believe in promoting from within and we have a structured mentoring program and program for recent graduates to provide the support employees need to move forwardWe value education and training – We provide tuition assistance, partner with universities and colleges to create programs in our field, and have a dedicated training departmentWe value our people - We have never had a layoff in our three decade history and we guaranteed full pay for our employees during the COVID-19 shut-down regardless of the number of hours worked. We support a work-life balance and the importance of time with family by offering generous vacation time, a hybrid work from home schedule, and paid parental leave.We think globally and act locally – With employees across 60 countries, we have general reach but maintain culture and connections to the local communities in which we work. Our CTI Cares Committees are dedicated to ensuring the CTI culture and values translate around the world.We are looking toward the future – We have had a consistent double-digit growth rate over the last decade, invest in cutting-edge technology, and pride ourselves on our average annual retention rate of 95%, which is much higher than many other CROsOur work makes a difference – We focus our work on treatments for chronically and critically-ill patients, who are depending on us to bring these life-changing therapies to marketCTI Clinical Trial and Consulting ServicesFilipa Magalhãeswww.Ctifacts.Com#J-18808-Ljbffr

📌 Systems Analyst, Laboratory Applications (Madrid)
🏢 CTI Clinical Trial Services
📍 Madrid