Primary Objective of PositionThe Field Service Engineer is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line level one service, and assisting with installations and deinstallations.Main Responsibilities:- Provide first-line service to customers (service interventions which may require less than 4 hours labor time).- Schedule and perform planned/predictive maintenance (PM/PdM) activities.- Schedule, perform and document hardware and software updates (TSBs).- Assist with instrument installations and deinstallations.- Success in this role is measured by customer satisfaction score (NPS), service KPI achievement,



and economic growth and profitability per district.- Travel within the service area.Profile:- Bachelor’s/Engineering degree in Medical, Electrical, Mechanical, Biology, or Biomedical Technology is preferred.- Proven track record in a similar position supported by management and customer references.- Successful engagement with customers, specifically laboratory staff.- Technical expert for product line responsibility.- Strong communication skills.- Ability to identify and drive resolution of issues.- Strong experience in the use of analytical tools and software.- Good computer skills.- Good English skills, both written and spoken.#J-18808-Ljbffr

📌 Field Service Engineer - Malaga/Marbella - Core Labs (Madrid)
🏢 Abbott Laboratories
📍 Madrid