Ready to take ownership of a team and help grow a developing market?We are looking for an experiencedTeam Leaderto lead a small Denmark-focused Sales & Collections team for an international bank based in Malta.This is a hands-on leadership role combining people management, sales performance, customer experience and collections – adecuado for someone who enjoys coaching people while also working closely with targets, KPIs and operational performance.Your RoleYou will lead a team of fewer than 10 agents and take responsibility for their day-to-day performance and development.You will:- Lead, coach and develop the Sales & Collections team- Drive performance across sales, onboarding and collections- Own and follow up on key KPIs and targets- Monitor conversion rates, default rates and collections results- Support customer onboarding and document verification- Help develop effective collections strategies- Ensure customers are treated fairly and professionally- Identify opportunities to improve processes and team performance- Collaborate with other departments across the business- Ensure processes follow internal compliance standards and policiesYou have:- Previous leadership experience- Experience within sales, collections, customer service, financial services or another performance-driven environment- Strong coaching and people‑management skills- A commercial mindset and confidence working with KPIs- Excellent English- Fluency in Danish- An EU passport / right to work in Malta- Competitive salary and benefits- Performance-based opportunities- International banking experience- Leadership responsibility for your own team- Career development within a growing organisation- Multicultural workplace with colleagues from across Europe- Full-time position based at the company'sMalta Head OfficeLead a Team - Build Your Career in MaltaMalta isn't only sunshine and Mediterranean life. It's also home to a large international financial services sector and an established community of professionals from across Europe.For someone looking to combine leadership responsibility with international banking experience, this could be a very interesting next step.#J-18808-Ljbffr

📌 Danish-Speaking Team Leader - Sales & Collections (España)
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