Company Description
MSX International supports leading automotive manufacturers worldwide in optimizing workshop and aftersales operations, increasing customer satisfaction, and improving the performance of service businesses. Operating in more than 80 countries, MSX is one of the leading partners in the automotive industry.
Company Description
MSX International supports leading automotive manufacturers worldwide in optimizing workshop and aftersales operations, increasing customer satisfaction, and improving the performance of service businesses. Operating in more than 80 countries, MSX is one of the leading partners in the automotive industry.
Job Description
As a Business Success Partner (m/f/d), you will support and develop workshops within our network. Using state-of-the-art AI-based platforms, as well as extensive market and vehicle data, you will help partners improve their performance, capacity utilization, and profitability in a sustainable way.

Building and maintaining long‑term customer relationships through regular on‑site visits




Analyzing sales and performance metrics and identifying improvement opportunities
Enhancing quality, efficiency, and profitability within workshop operations
Providing consulting and support in the parts and aftersales business
Implementing defined business and service standards
Initiating and supporting marketing and sales activities
Planning and executing actions aligned with market strategy
Presenting business recommendations and sales initiatives
Collaborating closely with workshops, dealerships, and other partners
Managing key customer accounts
Using CRM systems for lead management, customer support, and sales forecasting
Monitoring, analyzing, and reporting business performance results
Presenting relevant sales and market data
Gathering and analyzing market intelligence to identify new business opportunities

Qualifications
You have experience in the automotive industry, for example as:

Service Assistant
Parts and Access

📌 Business Success Partner (Madrid)
🏢 Msx International
📍 Madrid