Reporting to the Head of Account Management Europe, you will manage a client portfolio on the Spanish market.Your responsibilities will include:Participating in client onboarding:Project management and coordination with other internal departments (Implementation, Legal, Compliance, and Finance)Organizing and leading client meetingsAssisting with contract signingAssisting with the creation of the agent or distributor fileAssisting during the implementation phaseParticipating in the follow-up of clients in productionProject management and coordination of the Client relationship:Organizing and leading monthly/quarterly client meetingsKeeping track of and sharing the client’s news (both externally and within Treezor)Monitoring tickets and requests to provide solutionsWorking as a team and coordinating communication with the clientEnsuring client satisfactionUpselling services offered by TreezorManagement of additional tasks:Actively contributing to client satisfactionMonitoring the client billing process and ensuring there are no payment delaysKeeping up with industry news and client updatesMonitoring KPIs and SLAsRequirements:5+ years of experience in an Account Manager roleStrong knowledge of payment, fintech or banking sector is mandatoryFluent in Spanish (mandatory), in English and/or FrenchStrong organization skillsAttention to detail, autonomy, and excellent interpersonal skillsRole based in Madrid or ParisJoining the TREEZOR adventure also means:An agile, dynamic, and fast-growing environment, with offices in the heart of Paris (near the Arc de Triomphe) and Rennes (near the train station)Continuous learning opportunitiesA collaborative culture where creativity is encouragedCompetitive compensationA hybrid work model with financial support for setting up your home officeEmployee benefits (perks, gift cards, tickets to cultural and sports events, etc.)Through its hiring practices, Treezor promotes diversity, gender equality in the workplace, and the inclusion of employees with disabilities.#J-18808-Ljbffr