Account Director AOR ( Healthcare/ Pharma ) Madrid/Spain will not only have command of agency services but also influence strategic recommendations and client-side decision-making by being seen as the “agency lead” for their assigned brand/portfolio. Location: Madrid/Spain Keyword: experience: Client Facing Lead, (AOR) Agency Of Record, Patient Centric, Healthcare, Branding, Advertising, Positioning, Commercial Centric, Educational Material, Branding Material Responsibilities: Leadership Persona * Account lead - Owns several brands or one large brand * An expert in all aspects of a client’s business, being able to speak to the category, across channels/audiences, etc., and to the larger internal teams * Oversees account(s) totaling$4-6M+ in agency fee * Presence – Authoritative (informed) and strategic mindset when meeting with the team, agency leaders, or clients. * Masterful communicator with a combination of listening, speaking, and business writing skills; knows when to pick up the phone, when to be at the client,



when to email * Ability to identify cautionary client/project concerns that warrant proactive agency solutions and escalate to senior agency leadership Relationship Building * Trust and personal equity with all cross-functional team members to be able to rally them when needed to address client needs * Regularly works with strategy to provide clear and proactive POVs on brand milestones, competitors, or market events. * External – Recognized as the leading voice in the clients’ minds * Considers broader ways to “get a seat at the table” by developing relationships with the extended client team (e.g., research team, sales training, medical, etc.) * Fosters collaboration for innovative client solutions, always looking for ways to serve the client better and to grow their business. * Manages up with a clear narrative for the account overall; mentors junior staff to improve their performance. Operational Proficiency * Brand oversight - Accountable for all

📌 Account Director AOR (Madrid)
🏢 Indegene
📍 Madrid