Barcelona | Full-time, Monday to Friday, 9:0018:00 | Temporary contract: 1 month
DescriptionWe are looking for a Fashion Customer Service Representative to join an international team in Barcelona and support customers in the German market.
Your main responsibilities will include:
- Handling incoming customer calls and enquiries.
- Managing orders, changes and returns.
- Providing excellent customer service through different communication channels.
- Ensuring customer satisfaction and providing effective solutions.
- Supporting customers throughout their purchasing journey.En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas Requisitos: Fluent/native German essential for supporting the German market.
Excellent written and verbal communication skills.
Customer-oriented,



proactive and solution-focused.
Good PC and systems knowledge.
Attention to detail and accuracy.
Ability to work independently and as part of a team.
Well organized, reliable and adaptable.
Strong interpersonal and communication skills. Se ofrece: €18,735 gross/year.
38.5 hours/week.
Monday to Friday, 9:0018:00.
1-month temporary contract.
Paid training.
Individual career development opportunities within the project.
Dynamic, international and multicultural environment.
Excellent working environment and team-building activities.
Opportunity to work with one of the world's largest contact center providers.

📌 Fashion Customer Service Representative German Market (Barcelona)
🏢 Grupo Adecco
📍 Barcelona