Experteer Overview As a Collections Specialist at PPG, you will drive timely payments and minimize bad debt by engaging with customers and resolving delinquencies. You will work with cross-functional teams to understand root causes and strengthen internal processes. Your multilingual skills will support interactions with a diverse customer base, while you build strong relationships with internal and external partners. This role offers the chance to shape collections strategies in a globally focused, collaborative environment.

Compensaciones / Beneficios • Review open accounts for collection efforts • Conduct collection calls to recover outstanding receivables • Send mail correspondences to encourage payment of overdue balances • Negotiate customer disputes and document root causes • Develop relationships with internal and external customers • Maintain accurate collection files • Identify issues causing delinquency and discuss with the Credit Manager • Review and monitor assigned accounts and collection reports • Provide timely follow-up on payment arrangements • Participate in process improvement projects and support management directives

Responsabilidades • Native in French, fluent English, good Spanish • Effective business writing and professional communication • 1–2 years in collections with experience with a large customer base (preferred) • Strong communication, problem-solving and analytical skills • Accounts Receivable knowledge/experience is a plus • Detail oriented • Knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, Checks • Assertive and able to negotiate with sales reps and interface with senior management • Self-starter, able to work independently

Requisitos principales • in-person work Monday through Thursday • remote work on Versátil Fridays • career growth opportunities • equal opportunity employer

📌 Credit Collection Specialist (Barcelona)
🏢 Ppg Industries
📍 Barcelona