About the RoleWe are looking for aGerman SpeakingCustomer Service Specialistto join an international team in Sofia, Bulgaria.In this role, you will support German-speaking customers with billing-related inquiries while delivering a professional and customer-focused experience. This is a great opportunity for someone with strong communication skills who would like to develop their career in an international environment.The position is initiallyon-site in Sofia, with the possibility for top performers to move to ahybrid work model after 4 months .Location:Sofia, BulgariaWork Model:On-site (for top performers hybrid work model after 4 months)Working Schedule: Monday to Saturday - Rotating shifts between 09:00 and 21:00Compensation & BenefitsBase Salary:€1,636.14 gross/month ×14 salaries in a yearBilling Skills Bonus:€102.25 grossUnlimited Sales Bonus:Top performers can earnmore than €1,000/month€1,000 Signing Bonus ( €500 after training -€500 after 6 months)Relocation Support: 2 weeks of Airbnb accommodation, Up to€255 reimbursement for flight ticket expenses,



paid with the first salaryAdditional Benefits: Monthly meal vouchers, Private health insurance, Fully covered Multisport cardWhat You'll DoSupport German-speaking customers with questions related to invoices and billing.Deliver friendly, clear, and professional assistance to customers.Explain billing details and assist customers in resolving any related concerns.Ensure a positive customer experience through effective and professional communication.Collaborate with team members to provide smooth and efficient customer service.What We're Looking ForStrong proficiency inGerman C1/C2 .B1/B2 levelin EnglishCustomer-focused and solution-oriented approach.Ability to work in a structured and professional environment.Willingness to work on-site in Sofia.If you speak German and are looking for an international career opportunity inSofia, Bulgaria, we'd love to hear from you.#J-18808-Ljbffr

📌 German Market Customer Service Specialist (Madrid)
🏢 WW Talents
📍 Madrid