Capacity Specialist, Carrier Onboarding & AttritionJob ID: 10535718 | Amazon Road Transport Spain, S.L.U.If you are excited to work in a high paced operational team, manage a team of high performing individuals and grow and scale the Amazon middle-mile transportation business while maintaining a high bar for quality and performance, this is the team for you! At Amazon, we're committed to being Earth's most customer-centric company, and that commitment extends to every aspect of our Transportation network. Our Capacity Specialists are instrumental in orchestrating one of the world's largest and most sophisticated supply chain operations, ensuring seamless delivery experiences for millions of customers worldwide. As a Capacity Specialist, you will collaborate with diverse stakeholders across Amazon to optimize our Relay Carrier Supply Base within the Middle Mile Network (MMN). You will analyze critical performance and compliance metrics to ensure we maintain a high bar for quality in the network. Through data-driven insights and strategic relationship management, you'll develop and implement solutions using AI, improve network reliability, and drive operational excellence. You'll be at the forefront of innovation, helping us create more efficient, sustainable,



and customer-focused supply chain solutions while optimizing costs and reducing environmental impact.Key job responsibilitiesSourcing carriers in order to increase our partners portfolioIdentify gaps in carrier liquidity and build/implement action plan to increase capacityManage carriers during on-boarding periodMaintain high operational standard with new carriers on safety, performance, process complianceContinuous Improvement Management with carriers, development of SOPsBe innovative and support new features/ideas development with tech teams on Relay platform to improve carrier experience or process improvementProject support ensuring Amazon requirements are communicated & implemented by Line Haul carriersWork across the EU in a cross-functional environmentAbout the teamThe Carrier Onboarding team manages end-to-end carrier lifecycle from onboarding a carrier, growth/engagement within Amazon Relay and ensuring compliance with Amazon and EU operating policies.Basic QualificationsBachelor's degree or Advanced DegreeExperience working cross functionally with tech and non-tech teamsExperience in cross functional project deliveryExperience in program or project managementExperience with operations/supply chainExperience in program requirements definition, together with data and metrics leveraging to drive improvementsKnowledge of Excel at a basic level (e.G., UX navigation, math & logical functions, lookup functions, etc.)Preferred QualificationsExperience managing, analyzing and communicating results to senior managementExperience in one or more of the following domains: access- control system and methodology, network security, application- and system-development security, security architecture and models, cryptography, and operations securityExperience in logistics, or experience in an operational roleExperience leading process improvementsExperience in data analysis and reporting#J-18808-Ljbffr

📌 Capacity Specialist, Carrier Onboarding & Attrition (Bellprat)
🏢 Amazon
📍 Bellprat