We are an international technology services company founded in 1983 and currently have over 2,000 employees in 5 countries: France, Spain, Romania, Portugal, and Luxembourg.What are we looking for?Responsibilities:Lead Run activities for ISF infrastructure, ensuring high availability and operational stabilitySupervise incident resolution (L1, L2, L3) and ensure SLA/SLO complianceCoordinate major incident management (MIM) and communication with stakeholdersDrive root cause analysis (RCA) and implementation of corrective actionsLead technical evolution projects, including:Integration with enterprise security systemsInfrastructure modernization and obsolescence managementOptimization of performance, resilience, and maintainabilityManage technical roadmap and prioritization of infrastructure initiativesSecurity & Vulnerability ManagementCoordinate remediation of security vulnerabilities (EVS / IVS) across platformsEnsure compliance with security standards, audits, and internal policiesDrive coordination between security teams and technical teams to track andValidate risk, impact, dependencies,



and rollback strategiesEnsure compliance with IT governance frameworks and corporate proceduresCoordinate complex changes across multi-country environmentsCoordinate infrastructure evolution of CI/CD toolchains and DevOpsEnsure alignment between infrastructure and deployment pipelinesSupport automation and continuous delivery practicesManage and track user stories and technical backlog in Agile environmentsUse tools such as JIRA and/or Octane for backlog management and delivery trackingCollaborate with Product Owners and squads to ensure alignment between business and technical prioritiesLead infrastructure-related initiatives following project lifecycle phases (initiation, planning, execution, monitoring, closure)Ensure adherence to governance processes, reporting, and decision bodies (e.G., Steering Committees)Provide structured reporting on risks, progress, and deliverablesManage stakeholders across IT, business, and security domainsStakeholder & Multi-country CoordinationCoordinate activities across multiple countries and teamsAct as a bridge between operations, engineering, security, and business stakeholdersEnsure strong communication and alignment at all levelsRequirements:Security: mTLS, SAML, vulnerability remediation processesWork Model:Hibrid.Adaptable hours, Monday to Friday.We offer:Career plan tailored to employee preferencesProgression within the companyFlexible working hours#J-18808-Ljbffr

📌 Run & Support Project Manager (Madrid)
🏢 HN Services España
📍 Madrid