Job Description

The job in brief:

Job Title - Connectivity Specialist – Hotel Distribution (Channel Managers & Switches)
Team - you will join Global Hotel, lastminute.com group's hotel sourcing and distribution division, managing direct contracts with 23,000+ hotel properties worldwide. We operate sophisticated B2C distribution through the group's consumer brands and are expanding our B2B capabilities through strategic partnerships and technology platforms.
Level - Professional
Location – Europe

What your impact will be:

- Act as the technical and commercial bridge between General Hotel and the channel managers, switches and connectivity providers that power our hotel distribution.
- Act as the subject-matter expert on channel manager and switch connectivity: ARI distribution (availability, rates, inventory), booking delivery, content and mapping, and rate/availability push and pull.
- Engage directly and technically with channel managers, switches and aggregators (e.g. SiteMinder, D-EDGE, Cloudbeds, RateGain, DerbySoft, Availpro) to understand their capabilities, limitations and roadmaps,



and benchmark them against each other and against our distribution requirements.
- Read and interpret partner API documentation and integration specifications to assess fit against our needs.
- Identify technical gaps and limitations in current connections that affect content quality, availability, competitiveness, conversion or operational efficiency.
- Diagnose recurring connectivity issues and pinpoint root cause on the partner or protocol side.
- Translate technical findings into simple, credible business cases to justify upgrading, replacing or onboarding channel managers and switches, quantifying expected impact on coverage, competitiveness, error reduction and operational savings, with data and analytics colleagues.
- Support commercial and partnership conversations that require technical depth.
- Partner with Product and Engineering during discovery and integration work, coordinating between external partners and internal teams across Europe and Asia.

📌 Connectivity Specialist – Hotel Distribution (Channel Managers & Switches) (Madrid)
🏢 Lastminute.Com
📍 Madrid